Report a security problem

If you find a security problem on fidgenx.com, please tell us before you tell anyone else.

How to report

Write to connect@fidgenx.com and put Security in the subject line. Give the address of the page, what you did and what you saw. A screenshot helps.

We will confirm that we have your report within two working days, and tell you when the problem is fixed. We do not run a bug bounty and do not pay for reports.

What we ask of you

  • Do not read, change or delete data that is not yours.
  • Do not run tests that slow the site down or take it offline.
  • Give us reasonable time to fix the problem before you make it public.

How the site is protected

  • The site is served only over HTTPS.
  • Staff sign in with two-factor authentication, and repeated failed sign-ins are locked out.
  • The site sets no advertising cookies, and analytics run only if you agree to them.
  • Enquiries that do not lead to work are deleted within 24 months.

Machine-readable contact

Our security.txt file gives the same contact details in the standard format.