Privacy notice

Who we are

FidGenX Advisors Private Limited, registered office 301/302 Saket Callipolis, Sarjapur Main Road, Carmelaram, Bengaluru, Karnataka 560035, India, and FidGenX Advisors Inc. in the United States. In this notice, “we” means both companies.

For anything about your personal information, write to info@fidgenx.com and mark it for the attention of our data protection lead.

What we collect

• What you type into the enquiry form: your name, work email, company, phone number if you give it, the countries and services you mention, and your message.
• The page you first arrived on and the site that sent you, so we know which pages bring enquiries.
• What you tell us if you email, call or message us.
• Technical data our host and security tools need to run and protect the site, such as IP address, browser type and the pages requested. These stay in server and security logs.
• If you agree to analytics in the cookie banner, how you use the site: pages viewed, the device and browser, and the country or city you are in.

Why we use it

To reply to your enquiry and, if you ask us to, to prepare a proposal. Under UK and EU data protection law, we rely on taking steps at your request before a contract, and on our legitimate interest in answering business enquiries.

To keep the site secure and working. We don’t sell your information or use it for advertising, and we only send news or offers if you ask for them.

Who can see it

• Our team in India, who handle enquiries.
• Hostinger, which hosts the website on servers in the United Kingdom, with backups in Germany.
• Google, which runs our email, and which provides Google Analytics if you agree to it in the cookie banner.
• Professional advisers or authorities, where the law requires it.

Transfers outside your country

Our team works from India, and our providers may process data in other countries, including the United States. Where UK or EU data protection law applies, we rely on the safeguards those laws allow, such as the standard contractual clauses our providers offer.

How long we keep it

Enquiries that don’t lead to work are deleted within 24 months. If you become a client, we keep your information for as long as the engagement and the law require.

Your rights

Depending on where you live, you can ask to see the information we hold about you, correct it, delete it, or object to how we use it. In India, the Digital Personal Data Protection Act 2023 gives you similar rights. If you are in the UK or the EU, you can also complain to your data protection authority, such as the Information Commissioner’s Office in the UK.

Write to info@fidgenx.com and we will reply within one month.

Cookies

The site doesn’t set advertising cookies. If you agree in the cookie banner, we use Google Analytics to see which pages are visited and how people found us. It sets cookies, and Google processes the data for us. You can change your choice at any time with the Cookie settings link at the bottom of every page. WordPress sets cookies only for our own staff when they sign in.

Changes

If we change this notice, we will update the date at the top of the page.